Welcome to Dealsie.com!
The NeoCover Art series suitcase features a brilliant artistic polycarbonate exterior with scratch-resistant finish. The fully lined interior is customized to compliment the shell art and has multiple pockets and zippers. Features a modern aluminum telescopic-handle system with push-down locking for easy, single-handed use and cushioned TPR grip for comfort. Smart multi-directional spinner wheels provide greater control and smooth movement. Built in TSA accepted 3-digit lock allows baggage screeners to open your luggage for inspection, and re-lock for your security.
We know that when you find something you love, you can't concentrate on anything else. You must have it right away. That's why we do our best to get it to you in a hurry. Most of the time we are able to ship it from our warehouse in 24 hours.
We also know free shipping is way better than not free shipping. That's why we don't charge you more for shipping. We offer great deals and we ship them for free. What's better than that?
You'll probably never know, but we ship with smiles on our faces. We just love shipping. It's pretty much our favorite thing to do.
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system, allocated inventory in our warehouse and collected payment for the purchase.
We typically ship within 1 business day from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provided when checking out. Please make sure you white list firstname.lastname@example.org so our emails to you don't go into your spam or junk folders.
Please inspect the packaging of your item(s) when they arrive. If you notice any damage then you should make note of it when signing for delivery. If your item(s) do arrive damaged then please send photos to email@example.com and we will begin a return process on your behalf.
All cancellation requests will be processed within 1 business day. If we're able to cancel your order before it has been processed then we will cancel the order, refund the payment and reach out to you via email. If your order has been processed and left the warehouse then you (the buyer) will be responsible for all return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
We only accept returns for damaged and defective items within 30 days of purchase. Please contact us at firstname.lastname@example.org to obtain an RMA. Items must be returned in original condition with the original packing slip within 30 days from the date you received your order. We will gladly replace the items or refund your money at our discretion.
Buyer is responsible for the cost of insuring and shipping the items to be returned. S&H fees are non-refundable. If the returned product is found NOT to be defective or damaged, we reserve the right to impose a 20% restocking fee, and the original shipping charge will not be refunded.
In the event your return request is past the 30 day return window, you may want to contact the manufacturer or whomever provides the warranty of your product to see if some other resolution is possible.
If the item you purchased is damaged or defective and was purchased within the past 30 days, please contact us at email@example.com to report the issue. Include the order number, a description of the item you would like to return and a detailed explanation of the problem you are having. If it’s damaged or defective, we will provide you with a return authorization.
If we still have the same item in-stock, we will provide you with an exchange of the same item. In the event the item is no longer available and you have contacted us within 30 days of the purchase date, we may issue you a refund in the amount of the original purchase based on the condition of the item. The item must be returned in original, unused condition with the original packing slip. Buyer is responsible for the cost of insuring and shipping the items to be returned. S&H fees are non-refundable. All sales are final after 30 days.
Following items cannot be returned once opened: Software, Film, Paper, DVDs, Bulbs, flash tubes, Batteries, Ink cartridges, Notebooks, Netbooks, Tablets, iPads and Computers, Memory cards, any item which has been removed from its "blister-pack". Printers cannot be returned once toner has been installed. Underwater equipment cannot be returned once it has been used in water. Cell phones and smart phones will only be accepted for credit or exchange if they register less than 10 minutes cumulative talk time and show no sign of use. Mattresses, mattress toppers and pillows - due to the personal nature of these items, they may not be returned to Dealsie.com.
Jewelry & Watches - All product packaging (boxes, manuals, warranty cards, etc.) and certificates of authenticity, grading, and appraisal must be returned with the item. Jewelry & Watches - Any items returned without original documentation will be rejected. Jewelry & Watches - Items that have been resized, damaged or otherwise altered after delivery will not be accepted for return.